Directory of Services

Website Banner

“If you want others to be happy, practice compassion. If you want to be happy, practice compassion.”


mountain view

You can contact the specialist palliative care services for advice or guidance, or to make a referral on:

Carlisle, Wigton and Eden
Tel: 01228 810801

West Cumbria
Tel: 01900 705200

South Cumbria , Barrow
Tel : 01229 580305

South Cumbria/North Lancashire
Tel: 01524 382538

Bereavement Services

Eden Valley Hospice
Tel: 01228 810801

Hospice at Home West Cumbria
Tel: 01900 705200

Hospice at Home Carlisle and North Lakeland
Tel: 01228 603208

St. Marys Hospice, Ulverston
Tel : 01229 580305

St. Johns Hospice, Lancaster
Tel: 01524 382538

Consultants in Palliative Care

Carlisle and Eden
Dr Nick Sayer Tel: 01228 603203

West Cumbria
Dr Eileen Palmer
(Monday-Thursday) mornings in West Cumberland Hospital, Tel: 01900 705200
Monday and Wednesday via Workington Community Hospital, Tel: 01900 705200


Eden Valley Hospice offers a counselling service to patients and carers. Tel: 01228 810801

Hospice at Home Carlisle and North Lakeland employ a counsellor who takes referrals for patients and carers. Tel: 01228 603208

Hospice at Home West Cumbria offers a range of individualized support services through “Hospice Support”. Tel 01900 705200

Day Services

Eden Valley Hospice
The Margaret Dunne Day Hospice Centre provides facilities at Eden Valley Hospice, for patients with identified referral criteria. Varied therapeutic and social activities are provided, including nursing and medical assessment, counselling, spiritual care, complementary therapies and social work support. It can currently take up to 10 patients per day. Transport is available but is limited mainly to the Carlisle area. If patients beyond this area are able to organise their own transport then attendance may be possible. The Day Hospice operates on Mondays, Wednesdays, Thursdays and Fridays, from 10.00am to 3.30 pm (except bank holidays).
Heather King, Clinical Sister (Day Hospice) Tel: 01228 817623

Penrith Day Hospice
Penrith Day Hospice offers the opportunity for assessment and review of the patient to be undertaken and provides a range of physical, psychological and social interventions within the context of interaction, mutual support and friendship.
Sheena Reid Day Hospice Manager Tel: 01768 245216

Hospice at Home West Cumbria Support services
Hospice at Home West Cumbria Hospice Support services provide support groups, complementary therapies, creative therapies, a “Living for Today” six week program for patients or carers (see below), one to one support, and Hospice Support volunteers in individually tailored flexible packages which are reviewed on a regular basis. Tel: 01900 705200

Hospice at Home West Cumbria Living for Today Programme for Patients or Carers
Aims to offer holistic support to groups of patients or carers where there has been a diagnosis of a non-curable illness. In a central location in West Cumbria.

Each programme consists of 6 weekly sessions, each lasting 3 hours. The first part of the programme focuses on practical support followed by more therapeutic interventions. The programme is run by a hospice doctor, day services leader and health care assistant, with input from the specialist palliative care team including volunteers, occupational therapy and educational staff.
Tel: 01900 705200

Hospice at Home

Hospice at Home Carlisle and North Lakeland
The service provides practical nursing care and support to patients with palliative care needs within the community setting. Care can be provided by day or night or a combination of both. A complementary therapy service is available for patient and carers.

Fiona Stobart, Hospice at Home Manager Tel: 01228 603208
Mobile: 079 0185 4507


Hospice at Home West Cumbria
Mission Statement:- To ensure that the people of West CUmbria receive the best possible palliative and end of life care.


  • To enable patients whose illness is progressive and unlikely to be curable to be cared for at home and to die at home if that is their choice.
  • To provide all the services, traditionally found in a Hospice building, to people in their own homes and communities.
  • To continue support into bereavement.
  • To work collaboratively and in partnership with all local providers of end of life care, including NHS Cumbria and North Cumbria University Hospitals NHS Trust.
  • To provide all services free of charge.
  • To safeguard the financial health of the charity to ensure that it is able to provide the appropriate services into the future.
  • To recruit suitable staff and volunteers and support them through training and education.

The service is registered with The Care Quality Commission.

Jenny Kennedy Hospice Nurse Team Leader Tel: 01900 705200
Out of hours contact to cancel or add to care already planned and for urgent messages Tel: 07876 450870


Inpatient Services

Eden Valley Hospice

Eden Valley Hospice has a 12 bedded in patient unit for adults, where patients are admitted for symptom control, end of life care or respite care. Patients are cared for by a team which includes nursing and medical staff, family support staff and occupational therapist.
Dr Michael Dunlop, Head of Medical Services.
Louise Wallace, Clinical Sister (In- Patients) Tel: 01228 817625

Referral form available on
All referrals are discussed at an early morning MDT meeting and the decision is communicated to the referrer that morning.

Eden House is a five bedded Children’s Hospice providing overnight respite, end of life care, day care and family support. Admission criteria and referral form are available on Edeen Valley Hospice website. For further information contact janet McGreevy, Clinical Sister (Eden House) Tel: 01228 817630

Palliative Care Chaplain at Eden Valley Hospice on Tel: 01228 817609

Eden Valley hospice also provides the base for many of the community services in Carlisle and the surrounding area including the Macmillan Palliative Care Clinical Nurse Specialists, Hospice at Home Carlisle and North Lakeland, Occupational therapy and Lymphoedema services.

West Cumberland Hospital

Palliative Care Consultant
Dr Eileen Palmer
West Cumberland Hospital Support team. Tel: 01900 705200

Father Kevin Lowry, Reverend Judy Evans, Reverend Charles McWilliams
Messages can be left on Tel: 01946 693181 ex 4113
Urgent messages should be left via hospital switchboard.

Lymphoedema Services

Hospice at Home West Cumbria offers assessment and treatment for people with lymphoedema. For further information or to make a referral contact Ann Farrer on Tel: 01900 705200

Hospice at Home Carlisle and North Lakeland offers assessment and treatment of people with lymphoedema. For further information contact Andrea Stigant on Tel: 01228 602743

Macmillan Palliative Care Clinical Nurse Specialists

Client Group includes patients, their families and carers who have cancer, and other progressive, life-threatening conditions with a likely prognosis of less than 6 months.

They offer specialist information and advice on disease and treatment and information and advice on social & practical resources.

They also offer specialist advice or support to other health care professionals as well as advice on physical symptoms, which are not responding to current management and specialist support for social, psychological, emotional & spiritual needs.

Cumberland Infirmary, Carlisle
Jane Hartwell, Monday – Friday Tel: 01228 814178
Mel Laycock, Monday – Friday Tel: 01228 814178

Carlisle and Eden Community Team
Liz Lawley Tel: 01228 603206
Jeremy Watkins Tel: 01228 603274
Vera Nicholson Tel: 01228 603207

West Cumberland Hospital
Doreen Bulman Tel: 01946 693181 bleep 3544

West Cumbria Community Team
Lesley Smith, Margaret Coy, Fiona Williams & Christine Rowley.
Tel: 01900 705200

Macmillan Nurses fact sheet – PDF file.

North Cumbria Macmillan clinical nurse specialist operational policy – PDF file.

Occupational Therapy

Carlisle and Eden
Janet Spencer
Specialist Occupational Therapist,
Tel: 01228 603739 and answer phone: 01228 602743

West Cumbria
Lesley Storer
Macmillan Specialist Occupational Therapist,
Tel: 01946 523626


Psychology Service
Elspeth Desert Tel: 01228 814474

Social Work

Specialist Social Worker
Becky Chaddock Tel: 01228 817649
Liz Shand (Oncology) Tel: 01228 814695

Welfare Rights Advice

Macmillan Cancer Support / Citizen’s Advice Bureau
Carlisle – Jackie Rhind Tel: 01228 558769
Allerdale – Sue Sowerby Tel: 01946 693321
Copeland – Catrina Lazonby Tel: 01946 693321

Support Groups

Hospice at Home West Cumbria Support Groups
Coffee and a friendly welcome for carers and the bereaved.

Monday 1.30pm – 3.30pm Senhouse Centre, Senhouse Street, Whitehaven. (No referral necessary.)

Carers Group. First and third Tuesday every month, 10.00am until 11.30am in the United Reform Church, Main Street, Cockermouth. (No referral necessary.)

2nd & 4th Thursdays: 10.00am – 12.00 noon at Millom Network Centre. (No referral necessary.)

Anthony Nolan Trust
Tel: 020 7284 124

Against Breast Cancer
Tel: 01235 820777

Beating Bowel Cancer
Tel: 020 8892 5256

Borders Lost Chord Club
Tel: 01900 602 244 Ext No: 2025

Bowel Cancer UK
Tel: 020 7381 9711

Brain Tumour Support Group for Cumbria
Tel: 01228 514855

Breast Cancer Care
Tel: 0808 800 6000

Breast Care Support Group (West Cumbria)
Tel: 01946 61579

Breath of Life Patient Support Group
Tel: 01228 814741

Bristol Cancer Help Centre
Tel: 0845 123 2310

British Association for Counselling (BACP)
Tel: 0870 443 5252

British Association of Dermatologists
Tel: 0207 383 0266

British Complimentary Medicine Association
Tel: 0845 345 5977

British Homeopathic Association
Tel: 0870 444 3950

Carlisle Breast Care Support Group
Tel: 01228 542047

Cancer Advice

Tel: 0808 800 1234
To order booklets from Cancerbackup, Tel: 020 7696 9003

Cancer Black Care
Tel: 020 7249 1097

Cancer Care
Tel: 01539 735 800

Cancer Care North Lancashire
Tel: 020 7830 2323

Tel: 01524 381 820

Cancer Research UK
Tel: 0800 226 237

Changing Faces
Tel: 0845 4500 275

Chai Cancer Care
Tel: 0808 808 4567

Christian Lewis – Cancer Care for Children
Tel: 01792 480500

CLIC Cancer & Leukaemia in Childhood
Tel: 0800 197 0068

Colorectal weekly support clinic (CIC)
Tel: 01228 814865

Colostomy Association
Tel: 0800 328 4257

Colon Cancer Concern
Tel: 08708 50 60 50

Coping with Cancer
Tel: 0191 228 0259

Cruse Bereavement Care
Tel: 0844 477 9400
North Cumbria Branch, Tel: 07071 780761

Cumbria Cancer Support Group
Tel: 01228 814283

Drop in Centre fro Stoma/Colorectal Support
Tel: 01946 693181 Ext No: 4056

Dumfries & Galloway Cancer Support Group
Tel: 01387 341978

Eden Cancer Support Group
Tel: 01228 814283

Tel: 0845 1214277

Tel: 020 8368 9027

Gynae ‘C’
Tel: 01793 491116

Ileostomy Association
Tel: 0800 018 4724

International Myeloma Foundation (UK)
Tel: 0800 980 3332

Kidney Cancer UK
Tel: 024 7647 4993

Leukaemia Care Society
Tel: 0800 169 6680

Lymphoma Association
Tel: 0808 808 5555

Macmillan Cancer Support
Tel: 020 7840 7840

MARC’s Line Resource Centre
Tel: 01772 415071

Marie Curie Cancer Care
Tel: 020 7599 7777

Mindfulness (Be mindful campaign)

Mouth Cancer Foundation

Myeloma UK
Tel: 0800 980 3332

National Association of Laryngectomy Clubs
Tel: 020 7730 8585

Nenthead Cancer Support Group
Tel: 01434 381077

New Approaches to Cancer
Tel: 0800 389 266

Northumberland Cancer Support Group
Tel: 01670 856510

Oesophageal Patient Association
Tel: 0121 704 9860

Tel: 0845 3710554

Pancreatic Cancer UK
Tel: 0203 177 1686

Patient UK

Penrith Cancer Support Group
Tel: 01768 865005

Prostate Cancer Charity
Tel: 0800 074 8383

Prostate Cancer Support Association
Tel: 0845 601 0766

Roy Castle Lung Cancer Foundation
Tel: 0800 358 7200

Sarcoma UK

Skin Cancer Research
Tel: 020 7121 6699

Share your cancer experience

Stoma Clinic (Fusehill Medical Centre)
Tel: 01228 814179

Stoma Clinic Penrith Hospital
Tel: 01228 814179

Stoma Clinic Wigton Hospital
Tel: 01228 814179

Teenagers with Cancer

The Caron Keating Foundation

Urostomy Association
Tel: 0870 770 7931

Updated March 2012